Technology
...A customer-friendly computer
system from your solution provider.
When designing our technology, our group of computer professionals developed a customer-friendly system that has drawn praise from our clients. It is easy, quick, and informative.
Website Access
Through our website, clients easily access their accounts and can manage their delivery needs from pick-up to destination. They are also able to manage delivery location lists, track packages, verify proof of delivery and print invoices. Account web accessing is available through one of our account representatives.
Customer Billing
Several billing options are available from American Expediting. They include weekly, bi-monthly, third party and C.O.D. Invoices can be sorted by department code or by any criteria you desire. Payments can be made via credit card, ACH, or through conventional means.
Added Value
Our system of service request capabilities include XML data exchange, EDI transaction, web-based order/tracking functions and of course, the telephone and fax.
Still, for all that it is, technology is not perfect. As a safety net for those unexpected but inevitable situations, American Expediting Company employs service professionals who closely monitor the performance and quality of those technological service options available to our customers.
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